Shipping & Returns

Many items are available for retail purchase. You can order from Online Store menu, add to cart and complete payment by PayPal.

For retail online store, we accept Paypal for payment.
Import duties, taxes and charges are not included in the item price or shipping charges. These charges are the buyer’s responsibility. Please check with your country’s customs office to determine what these additional costs will be prior to bidding / buying.

Free for shipping and handling WORLDWIDE
Normally handling time 1-5 working days
Any special request cannot be accepted after 24 hours of payment, because most of orders will be processed instantly and same day dispatched.
The package will be shipped directly via epacket airmail with tracking number 21-30 days or less than to delivery.
We are not responsible for unclaimed or undeliverable. If you need to change your address. Please change it first before you pay.

In case you receive wrong product / defective item upon receipt / product with quality problem, please contact us for exchange or refund.
If you are not satisfied with the product you purchased for any reason within 3 days of item receipt, you can return it for a refund. Please keep the returned item in good condition. Buyer is responsible for return shipping cost.
In case of unclaimed and you need us to re ship. Buyer is responsible for return shipping cost.
In case you want to cancel the order after it has been shipped. When the order was arrived you ,please refuse to accept. And when the order is returning to sender we will issue partial refund (deduction of shipping cost) for you.

Wholesale and Made to Order.

Apart from the flower list on our website, you can also request a catalogue from by sending email to: sale@adynex.com
Specify us item name and quantity that you would like to order with your additional information (such as your destination address/zip code/shipping method) to get the quotation.
We can make any customized products as per your design, size & specifications
We will send you a personal quotation for your final approval then we will send the pro forma invoice.

For wholesale Payment could be done via bank transfer or PayPal or Payoneer.
For order below USD$ 1,500, We will require 100 % payment in advance.
For order over USD $ 1,500 , We will require 60% deposit on order confirmation and remaining balance payment before shipping.
Production will start after payment confirmation.
Lead time is depend on order detail (Duration varies by quantity, seasonal period, order queue, product type).
Please pay all bank charges outside India , Including correspondent bank charges.
Import duties, taxes and charges are not included in the item price or shipping charges. These charges are the buyer’s responsibility. Please check with your country’s customs office to determine what these additional costs will be prior to bidding / buying.